Foodbuy Sucks Customer Reviews and Feedback
Compass Group plc is a British multinational contract foodservice company headquartered in Chertsey, England. It is the largest contract foodservice company in the world. Compass Group has operations in 45 countries and employs over 600,000 people. It serves around 5.5 billion meals a year in locations including offices and factories, schools, universities, hospitals, major sports and cultural venues, mining camps, correctional facilities and offshore oil platforms. Compass Group is listed on the London Stock Exchange and is a constituent of the FTSE 100 Index. It is also a Fortune Global 500 company.
Former Employee - Data Analyst says"Foodbuy laid off but did not give severance to employees during Covid-19. They did a supplemental payment that most employees did not qualify for and therefore received nothing after separation from the company,"
Current Employee - Reporting Analyst says"Bad culture, bad management, small offices. no opportunity for growth, outdated, and old technology."
Current Employee - Anonymous Employee says"Where do I begin? Foodbuy is a division of Compass Group and accounts for the majority of their revenue; however, the way Foodbuy structure their contracts makes it easy for them to double dip and collect additional money from their suppliers. There's really no real structure at the company meaning a lot of busy work and managers who make things up as they go and cry their way into Director level promotions. In addition, there's a lack of diversity and isn't a very warm or inviting culture. Single women are told that if they want to succeed they need to spend 40+ hours in the office. There's a great deal of nepotism - children, nieces, brother in laws will be hired before other candidates. There's also the look the other way mentality. If an employee is doing well and bringing in revenue for the company, sexual harassment claims against him will be swept under the rug. If a manager is extremely hostile to her direct reports, it's not an issue, especially if the employees are minorities. Lack of structure Data Management and systems are archaic KPI's are made up and not really in place Promotion of unqualified employees (seems like anybody and everybody can be a manager) Lack of diversity Pay increase is only 1-3% HR is only 3 people"
Current Employee - Anonymous Employee says"Very difficult to trust management"
Former Employee - Anonymous Employee says"There are problems with management in the Alpharetta, GA office where managers are promoted based on who they not and not skill set. Hostile work environments exist where nothing is being done about it when reported although they hold classes instructing employees to report this type of behavior which results in a high leave of absence ratio due to stress. There is little opportunity to grow once employed and raises are rarely given. They look for reasons not to give you raises and the work from home day is used as leverage."
Current Employee - Training Team says"chauvinist place where you get singled out for being single. management turns the cheek when other employees have "personal" relationships with them. if you are single, you'll be asked to work way more hours like than other people."
Current Employee - Analyst says"-Horrible management. There is not a training system set in place, so you have to learn each process from a different team member -Be ready to dedicate your whole life to performing the job. You're expected to work over time every day, including weekends, without any incentives. Because you are paid salary and have to work OT, you essentially make less than someone who is paid hourly -Management is demeaning -VERY high employee turnover rate -Very little room to grow"
Former Employee - Senior Category Manager says"Teams at this company are very silo'd, don't work well together. Lots of blaming everyone else for everything that goes wrong. Very broken processes and lack of systems that results in significant manual, time consuming work. A lot of confused people, ask a question and you will get a different answer from every employee. Most employees are socially awkward, including president, struggle to communicate or have fun. Social team functions are very forced, it's obviously directors are only having them because it's a requirement. Directors don't understand how to be good leaders and managers. Company says they are "flexible" but all that means is one work day at home per week. They don't know what truly being flexible means."
Current Employee - Anonymous Employee says"You have to work 6 months to get a telecommute day and then it's based on if the manager thinks you deserve it. Then you get the second one at 12 months under the same criteria, which is ridiculous. I have NEVER worked with so many micro managers and that's even at the team lead level. I feel like I'm in Kindergarten and need to raise my hand when I have to leave my desk. You're set to specific office hours, so if you run more than 15 minutes late then you're made to feel like you're messing up even if there are plenty of times when you skip lunch, don't take any breaks, or work past your time to leave for the day. Managers are too worried about other what associates are doing in OTHER groups, not even their own. Which tells me they don't have enough work to do. They monitor when you're on the phone, even if it's not at your desk. There's no where to take private calls so you have to hang out in the hallway or find a conference room. We are packed in like sardines so no way to make doctor appoints or anything. Very annoying. This place needs more flexibility, most of these jobs do not require coming in 3 days a week, most of the work can be done from home. The pay isn't great. And PTO is EARNED so you wait months to be able to take multiple days off. And NO sick time...what kind of nonsense is that?!?!?! You have to use your PTO for sick days, just ridiculous."
Former Employee - Data Integration Analyst says"Management is shady/bias and they don't promote blacks to management level."
Data Standards Analyst (Former Employee) says"Every part of this company from the top to the bottom needs a major overhaul. Corporate politics was very much a part of the day-to-day drama. Cons: every aspect"
Human Resource Manager (Former Employee) says"Overall treated poorly by management with little input. No real desire to accept input if not in the manager's same pay-band. Corporate culture with poor communication or interaction. Cons: lack of respect"
CDM (Former Employee) says"Limited advancement potential. Lack of empowerment. employees are overqualified for rolls they are hired in. Management is not open to constructive feedback. Departments work in silos without understanding impact to other departments. Severe lack of communication."
Analyst (Former Employee) says"Foodbuy is constantly growing with new partners joining our program on a daily basis. There are some great people working here that can help you in your career path. However, the company is not focused at all on employee retention. All analysts are overworked and taken advantage of by various managers across the departments. Work here is VERY manual. If you're fresh out of college, the best advice I can give is to gain 1-2 years of experience here and move elsewhere for something better. The best form of recognition they have is the Compass Hero parking spot that you get to keep for 2.5 weeks (closer to the main entrance). The parent company (Compass) is very cheap and doesn't bother investing in its people. Super high turnover. This is an in and out company. Cons: No bonus structures, commissions, and overtime for analysts. Pay is below industry standards. High stress and even higher turnover."
Category Program Manager, Retail/Specialty (Current Employee) says"Slightly unsure about requirements for upward mobility. Growing company, hiring many outside candidates at this time. Dealing mostly with food industry Cons: formal atmosphere, old fashioned"
Senior Director Distribution (Former Employee) says"challenging culture and a series of senior leadership changes have created havoc. "Over promise and under deliver" mentality with manufacturers and distributors is leading to lack of confidence in their ability to drive programs. Quality is often put to the side in the quest for profit. Customer challenges are often discounted or overlooked by senior management. One size fits all approach to distribution, product selection and NO commitment to custom contracting feels like a 1990's approach to the current hospitality market needs. Cons: silos, weak culture, revolving doors at all levels of the organization"
Office Manager (Former Employee) says"Foodbuy didn't offer its employees any room for growth. It's culture seemed very stifled."
Customer Service Team Leader (Current Employee) says"Currently Manage a Customer Service Team of 8 people. Cons: travel time"
SALES & SPECIAL PROJECTS ANALYST (Current Employee) says"You can get very good at pool if you get your projects and daily activities completed. The office is at a great location from the highway and the commute is pleasant. Lots of opportunity to learn and lead. Cons: manual processes are everywhere"
Current Associate- Sourcing says"All the reviews below are point on. Organization promotes diversity while Globally and Compass-Foodbuy USA fails to have any measure of non-Caucasians upon the Boards or Senior Leadership Teams. Women, yes, while experience has recognized them as sheep for the cause. Ethics, morals or principles - forget about it as this is not the company one wishes to brag upon working for or refer to others. Suppliers also beware! Double-dipping, at a minimum, is a key to annual income for the group. Their time coming as platform is viewed as unstainable. How they\'ve lasted this long beyond myself thus why I and others are seeking alternative, better employment opportunities. Check out their turn-over rate prior to applying "